I am of the opinion that VoIP is awesome. The potentially low
cost and universal utility make it a viable utility for any sized
business. I remember in 2009, I tried to set a static skype
phone number up on my ipod touch. While my friends were paying
over 90 bucks a month on iPhones, I was only paying 15$ a year for my
skype phone.
But there wasn’t as much wifi coverage at FSU as I assumed there would
be, and missed most of my incoming calls, and spen t way too much
time next to my open laptop hardwired into the modem to make sure I
could catch the call if that one girl tried to ring me back.
Still, the fact that I could check voicemails or make calls from my ipod
touch, or my laptop, or a school computer, or my mom’s computer back
home, was really convenient, and I Imagine doing business with
them is just as convenient. Especially if you were already
locked onto a computer at work. How useful would it be, if you
were say, the secretary for a plumbing company, and on the companies
website there was a “click to call” button that used the
browser to utilize the speaker and microphone on the users laptop or
tablet to call your office and talk to you?
Well… you would probably get a lot of long black voicemails from mis-clicks
and people without microphones, but some new clients would be made,
and to me, that is the Epitome of Unified Communications.